An Xbox AI chatbot is within the works at Microsoft for its gaming consoles, in response to sources who spoke to The Verge.

The objective of this Xbox AI is unrelated to Microsoft’s work with ChatGPT, as an alternative being a AI avatar meant to tackle assist queries for Xbox clients. It is a part of the corporate’s bigger plans to include AI inside the Xbox and it is associated companies.

What’s going to the Xbox AI chatbot do?

The Xbox AI chatbot, internally known as the Xbox Help Digital Agent, has entry to Microsoft’s assist supplies associated to the Xbox community and its surrounding setting, enabling it to reply inquiries and even deal with sport refund requests via Microsoft’s assist website.

Microsoft confirmed the existence of the chatbot to The Verge, stating that the AI will likely be an animated character that may search Xbox Help subjects utilizing both voice or textual content. Moreover, the prototype simplifies and accelerates gamers’ technique of discovering help with assist points by using “pure language” and drawing from the “info obtainable on current Xbox Help pages.”

Beginning with “How can I assist you as we speak?”, the Xbox chatbot can shortly reply to assist queries starting from troubleshooting console points to resolving issues with paid subscriptions.

Whereas the Xbox AI remains to be being examined and much from a large launch to gamers, that is simply the beginning of Microsoft’s plans to include AI in its premier gaming console. The objective, in response to the sources who spoke with the Verge, is to make use of AI for sport creation, together with AI-generated property, environments, and NPCs.