From Salesforce drama to the yr of generative AI

Apologies to the Grateful Useless, however what an extended, unusual yr it’s been in 2023 enterprise tech information. It started with a ton of Salesforce drama and finally acquired taken over by generative AI and ChatGPT, which appeared to return out of nowhere to utterly dominate the information cycle this yr.

However regardless that AI clearly influenced a lot of the information, and even my very own protection, there was nonetheless a ton of different enterprise tales that made the information this yr.

The rise of generative AI within the enterprise

It could be unimaginable to debate this yr’s information cycle with out speaking in regards to the affect of generative AI. When OpenAI launched ChatGPT on the finish of final yr, it might have been unimaginable to know the affect it might have on enterprise software program within the coming months. But it has the potential to be really transformative, altering the way in which we work together with software program, and maybe represents the largest change to UX (consumer expertise) design since point-and-click.