Whats up, I’ve a query relating to Intel EMA.

EMA is presently being set as much as management and handle PCs from a distant location.

Within the strategy of logging in with the present international administrator account and creating a brand new tenant administrator account, I entered all of the enter permissions and pressed the save button. and “Inside server error. Contact your administrator.” A message seems. I hope you possibly can assist me with this concern.

I succeeded find the associated log similar to the above error on this path.

C:Program Recordsdata (x86)IntelPlatform ManagerEMALogsEmaWebApiLogsEma-World

2024-04-12 14:27:59.9051 [ERROR], Message: Error occurred attempting to create new consumer jyounkim1@ksm.co.kr, Exception:System.NullReferenceException 개체 참조가 개체의 인스턴스로 설정되지 않았습니다. 위치: MeshServersCommon.code.DB.Managers.ServerSettingManager.ParseServerSettings(ServerSettingTable serverSetting)
위치: MeshServersCommon.code.DB.Managers.ServerSettingManager.GetServerSettings(String serverName, Boolean isLoggingEnabled)
위치: MeshServersCommon.code.ServerSettings.WebServerPublicSettings.GetServerSettings(Boolean isLoggingEnabled)
위치: MeshServersCommon.code.ServerSettings.WebServerSettings.GetServerSettings(Boolean isLoggingEnabled)
위치: MeshWebCore.WebApi.Helpers.AuthenticationTools.GetAuthType()
위치: MeshWebCore.WebApi.Controllers.UsersController.<CreateUser>d__16.MoveNext()

I hope this log helps you clear up the issue.